Axway B2B Cloud Services. All your B2B/EDI flows. No hassles.
B2B Cloud Services let you securely migrate your B2B/EDI to the cloud by delegating all or some of your operations to the experts at Axway. You retain total control without the headaches.
Why Axway B2B Cloud Services?
No matter what level of service you choose, Axway B2B Cloud Services provide the deployment agility and reliability needed to ensure SLAs.
Deploy on your terms
Choose infrastructure-only private SaaS, fully managed, powered by MS Azure, AWS, or hybrid deployment
Focus on business
Have full confidence in your B2B/EDI cloud operations and availability with systematic upgrades so you can concentrate on revenue-generating activity
Control your costs
Enjoy a tiered subscription package with predictable fees and be protected against unexpected maintenance, insufficient human resources, or other expenses
Access value-added services
Take advantage of additional Axway B2B integration services such as Axway eInvoicing, PEPPOL, B2B API Service, and Axway Business Network (VAN)
Minimize downtime
Let Axway handle the risks of cyberattacks, human error, or system disruption and avoid reshuffling your team to cover unforeseen operational gaps
Scalability and elasticity
Meet growing B2B demand, whether it's running more transactions, reinforcing traditional EDI business, leveraging new API-driven processes, or expanding geographically
Axway B2B Cloud Services give you flexibility to select an optimal service level across the management spectrum with reversibility if your strategy changes.
What you get
Axway B2B Cloud Services provide everything you need to support your cloud migration strategy whether you're looking for a private SaaS deployment or fully managed services.
Platform setup
- Cloud provisioning and customer network connectivity
- Create new users, change default passwords
- DMZ (demilitarized zone with external-facing services) setup, and public URLs
24x7 monitoring and alerting
- Ensure components are operational and available
- Get notifications on incidents impacting infrastructure and server components
- Implement capacity management and reporting
Level 3 support for platforms and software
- Respond to defects and customer enhancement requests (CERs)
- Route issues to Axway Solution Management and R&D
Infrastructure, security, and software maintenance
- Preserve servers, network components, databases, and operating systems
- Receive application and software patches plus routine upgrades
- Be protected with stringent Axway security policies and OS upgrades
Run activities
(Not available with Private SaaS)
- Gain full transmission monitoring
- Receive 24x7 email notification for transmission incidents
- Get error handling, troubleshooting, and issue resolution support
- Validation and testing for flows, maps for upgrades
Business Service Requests
(BSRs not available with Private SaaS)
- Onboard partners, manage certificates, and configure transaction flows
- Take advantage of monthly BSR hours included with subscription
- Purchase additional BSRs in blocks
Starting your B2B Cloud Service. A simple, step-by-step process.
1. Scope your requirements with our experts
Meet Axway team at kick-off meeting to agree on subscription levels, options, and production GoLive date objective.
2. Allow access to your back-end systems for integration and support
Technical access to Axway Cloud Services is granted with the first non-prod environment. Subscription starts.
3. Develop a disaster recovery plan with Axway
If applicable, and often recommended, the DR plan and related requirements are set together with Axway experts.
4. Conduct testing and go-live of the production environment
Confirm delivery and testing of different remaining environments including production.
5. Receive proactive support and maintenance
Your B2B Cloud Services are now fully operational with 24x7x365 monitoring and follow-the-sun support.
6. Receive usage reports and submit your business requests
Grow adoption of your B2B service and make ad hoc Business Service Requests (BSRs) as your business evolves.
Organizations succeeding with Axway B2B Cloud Services
Giving healthcare providers seamless data-sharing in the cloud
OneHealthPort delivers a secure gateway for API-driven communication, supporting 75,000 healthcare organizations with collaboration solutions.
Optimizing complex production and supply processes
Pöppelmann implemented a central communications and transaction hub based on a secure, managed private cloud for customers, partners, and locations worldwide.