ILT

"Secure data-sharing is vital for ILT to carry out its regulatory duties effectively — and thanks to our work with Axway, we’re making it faster and easier to serve our stakeholders across the Netherlands."

50%

faster access to regulatory data

70%

boost in data quality

Increased

back-office efficiency

Case study details

In the Netherlands, the Human Environment and Transport Inspectorate (Dutch: De Inspectie Leefomgeving en Transport, ILT) works to improve the safety and sustainability of transport, infrastructure, the environment, and housing. As well as a 500-person back-office team to review and issue permits to business customers, the organization has a 900-strong field team to perform routine compliance inspections across the country. Ben Zwartveld, Enterprise Architect at ILT, explains, “Each year, we process around 100,000 permit applications, submitted by customers of all sizes: from small businesses to the Netherlands’ largest airport.”

To help improve the safety and sustainability of transport, infrastructure, the environment, and housing across the Netherlands, the Human Environment and Transport Inspectorate (ILT) aimed to make it easier for customers to submit permit applications, and faster for its employees to process them.

• Drives up back-office efficiency

• 50% faster access to regulatory data

• 70% boost in data quality