In the new era of the digital economy, digitalization is changing the face of trade, retail, commerce, business and social interactions. This is creating a new frontier and banking has a special role to play, as speed, convenience and integration across online, mobile and partner channels shift from “perks” to prerequisites. The entire chain of service is affected - customers, partners, and banks themselves.
How can today’s financial services providers ensure they are creating new revenue streams and remaining competitive as market paradigms shift? In this webinar, guest speaker Forrester Research will highlight survey results covering medium-term trends in financial services and summarize key elements from Forrester's view of banking of the future and related target state architectures. Co-presenter Axway, a leader in providing transformative digital solutions to financial services institutions, will provide technological and customer insights drawn from deep experience in serving this industry.